Denisse Warshak <p><strong>I noticed that your bedding is dry clean only. Does that include the mattress sheet?</strong><br />Mother Goose understands that little accidents happen more often than we&#8217;d like. So, we made sure the mattress sheet, pillow sham, and changing table cover are all machine washable. We recommend you dry clean only the Dupioni silk bumpers, bed skirt, and blanket to keep the fabric crisp. However, if you choose to wash the silk fabric, only do so by hand with lukewarm water and mild soap. After washing, lay the fabric on a white, uncolored towel to dry, then iron on a low heat.</p> <p><strong>Where and how are Lullaby Linens products made?</strong><br />Each collection is custom made by our artisan tailors and seamstresses right here in America. Of course this costs us a little more, but we sleep soundly knowing that fair labor practices are upheld, and each product maintains the Mother Goose honk of approval.</p> <p><strong>What safety precautions has Lullaby Linens taken in designing the bedding so it&#8217;s kid safe?</strong> We&#8217;re mothers too—albeit a different feather—and take safety seriously. That’s why a tremendous amount of research goes into ensuring our products meet all currently accepted safety standards for baby bedding. Here are some crib safety tips from Mother Goose:<br /> <ul> <li>Place baby on their back on a firm, tight fitting mattress in a crib that meets current safety standards.</li> <li>Remove all pillows, blankets, toys from the crib.</li> <li>Consider using a sleeper or other sleep clothing as an alternative to blankets, with no other covering.</li> <li>Make sure the baby's head remains uncovered during sleep.</li> <li>Make sure bed sheets fit snugly on a crib mattress so they cannot be dislodged by pulling on the corner of the sheet.</li> <li>Only a mattress pad and sheet should be used between sleeping baby and the bed sheet. A flat sheet is not recommended.</li><br /> <p><strong>And for Lullaby Linens products:</strong></p> <li>Position the bumper ties to outside of crib, and make sure they are secure.</li> <li>Remove the bumpers when a child can sit up unaided or can pull to a standing position.</li> <li>Never use a crib sheet unless it fits securely on the bed mattress.</li> <li>The blanket should be used for playtime and decoration only. Remove it from the crib when your baby is sleeping.</li> </ul> </p> <p><strong>What is your return policy for orders?</strong><br />You have 30 days from the time you receive your order to return it to Lullaby Linens. Please email mothergoose{at}lullabylinens.com for a return number to include in your package <em>before</em> you send it. Returned products must be in new, undamaged, never slept on condition to receive a full refund minus the shipping.</p> <p><strong>How do you handle shipping? How long will it take? </strong><br />All Lullaby Linens orders are packed with lots of love and great care. We don&#8217;t allow Jack and Jill or Lucy Lockett to work in shipping—instead we entrust the delivery of your special package to FedEx or <span class="caps">UPS</span>. Except for Little Boy Blue, all our artisan tailors and seamstresses work very hard to get your order out the door quicker than you can jump over a candlestick. That said, Mother Goose is very tough on quality assurance, so allow 4-6 weeks to receive your Lullaby Linens product.</p> <p><strong>Don&#8217;t I have to pay sales tax?</strong><br />Only if you live deep in the heart of Texas.</p> <p><strong>Does Lullaby Linens give back to the community?</strong><br />Each time you purchase a Lullaby Linens product, you’re investing in our company. And we feel strongly that what’s good for us is also good for you. That’s why each month Lullaby Linens will give back ten percent of our sales to a charitable community cause primarily related to children.</p> 2008-03-19T16:00:00-05:00 faqs 244812 2008-03-19T16:00:00-05:00 46141 2008-05-06T15:05:10-05:00 *I noticed that your bedding is dry clean only. Does that include the mattress sheet?* Mother Goose understands that little accidents happen more often than we'd like. So, we made sure the mattress sheet, pillow sham, and changing table cover are all machine washable. We recommend you dry clean only the Dupioni silk bumpers, bed skirt, and blanket to keep the fabric crisp. However, if you choose to wash the silk fabric, only do so by hand with lukewarm water and mild soap. After washing, lay the fabric on a white, uncolored towel to dry, then iron on a low heat. *Where and how are Lullaby Linens products made?* Each collection is custom made by our artisan tailors and seamstresses right here in America. Of course this costs us a little more, but we sleep soundly knowing that fair labor practices are upheld, and each product maintains the Mother Goose honk of approval. *What safety precautions has Lullaby Linens taken in designing the bedding so it's kid safe?* We're mothers too—albeit a different feather—and take safety seriously. That’s why a tremendous amount of research goes into ensuring our products meet all currently accepted safety standards for baby bedding. Here are some crib safety tips from Mother Goose: <notextile> <ul> <li>Place baby on their back on a firm, tight fitting mattress in a crib that meets current safety standards.</li> <li>Remove all pillows, blankets, toys from the crib.</li> <li>Consider using a sleeper or other sleep clothing as an alternative to blankets, with no other covering.</li> <li>Make sure the baby's head remains uncovered during sleep.</li> <li>Make sure bed sheets fit snugly on a crib mattress so they cannot be dislodged by pulling on the corner of the sheet.</li> <li>Only a mattress pad and sheet should be used between sleeping baby and the bed sheet. A flat sheet is not recommended.</li><br /> <p><strong>And for Lullaby Linens products:</strong></p> <li>Position the bumper ties to outside of crib, and make sure they are secure.</li> <li>Remove the bumpers when a child can sit up unaided or can pull to a standing position.</li> <li>Never use a crib sheet unless it fits securely on the bed mattress.</li> <li>The blanket should be used for playtime and decoration only. Remove it from the crib when your baby is sleeping.</li> </ul> </notextile> *What is your return policy for orders?* You have 30 days from the time you receive your order to return it to Lullaby Linens. Please email mothergoose{at}lullabylinens.com for a return number to include in your package _before_ you send it. Returned products must be in new, undamaged, never slept on condition to receive a full refund minus the shipping. *How do you handle shipping? How long will it take? * All Lullaby Linens orders are packed with lots of love and great care. We don't allow Jack and Jill or Lucy Lockett to work in shipping—instead we entrust the delivery of your special package to FedEx or UPS. Except for Little Boy Blue, all our artisan tailors and seamstresses work very hard to get your order out the door quicker than you can jump over a candlestick. That said, Mother Goose is very tough on quality assurance, so allow 4-6 weeks to receive your Lullaby Linens product. *Don't I have to pay sales tax?* Only if you live deep in the heart of Texas. *Does Lullaby Linens give back to the community?* Each time you purchase a Lullaby Linens product, you’re investing in our company. And we feel strongly that what’s good for us is also good for you. That’s why each month Lullaby Linens will give back ten percent of our sales to a charitable community cause primarily related to children.